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Manager of this appartment Ivan was not arrived at the right time to give us the keys, he did not answer on our calls long time. But when he finally got the phone he lied us he will arrive in 20 minut… Más
Thank you for your review which always helps to improve or change things, though there are different opinions on the same point, and I should remind you that the check-in time for arrivals is at 4 pm, as indicated on the page and since you were already staying in the same building you wanted to enter at noon, our team did their best to accelerate the cleaning service and let you enter asap, so no lies were implied but our desire to help you with your kids not to wait for a long time, but it looks like we could not meet your expectations as the previous party left shortly before 12. Same thing with the internet, an application form was submitted to local telephone company to fix the connection: it is a shame that it takes so much time to discover the problem and fix, on the very day you left the connection was reestablished, your stay was shorter than usual.
Imagine how surprising it was about the kitchen equipment and the blankets: you should have checked the wardrobe (there are 3 inside), and at the entrance we have a vacuum cleaner and a box with different equipment, like extra plates and cutlery, as the kitchen itself is quite small, sorry for the misunderstanding, I am sure it was just an episode influenced by the first meeting you had.
From now on there will be written instructions inside to avoid such things in the future. Best wishes!
Precio estimado por noche calculado a partir de una estancia semanal. Envía un mensaje al propietario o administrador de este alojamiento para preguntarle por el precio exacto, incluidos los cargos adicionales.
Precio estimado por noche calculado a partir de una estancia semanal.
Este es el coste total de la estancia para las fechas y número de huéspedes que has especificado.
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